Privacy Policy
Last Updated: May 7, 2025
TLDRKey Points Summary
- We collect only the data necessary to provide OneDollarChat services
- We never sell your personal data to third parties
- Messages posted in the global chat are public and visible to all visitors
- Payment information is processed securely; we don't store complete card details
- You have rights to access, correct, and delete your personal data
1. Introduction
OneDollarChat ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Service").
Please read this Privacy Policy carefully to understand our policies and practices regarding your information. By accessing or using OneDollarChat, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us when you:
- Create an account (email address, username, password)
- Participate in the chat (message content, timestamp)
- Process payments (billing information, transaction history)
- Contact our support team
- Respond to surveys or communications
2.2 Automatically Collected Information
When you access or use our services, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (interactions with the platform, time spent)
- Log data (access times, pages viewed, error logs)
2.3 Payment Information
When you make payments through our Service, our payment processors collect the necessary payment information. We do not store complete payment method details on our servers but maintain records of transactions for accounting and legal purposes.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Protect the security and integrity of our platform
- Comply with legal obligations
4. Message Content & Privacy
4.1 Public Messages
Important: Messages posted in the global chat are visible to all users, including non-registered visitors. These messages are associated with your username and may be stored indefinitely as part of the public record of conversations on the platform. Exercise discretion when posting content in public areas.
4.2 Content Moderation
We may review, scan, or analyze messages for violations of our Terms of Service. Content that violates our community standards may be removed, and accounts that repeatedly violate these standards may be suspended or banned.
Content Restrictions
Currently, OneDollarChat does not permit URLs, links, or promotional content in messages. This restriction helps prevent spam, phishing attempts, and unwanted advertising, thereby protecting your privacy and maintaining the quality of conversations. This policy may be revised in future updates.
5. Payment Information
5.1 Payment Processing
We use industry-standard payment processors to handle your financial transactions. Your payment information is encrypted during transmission and is not stored on our servers. Our payment providers maintain PCI DSS compliance for secure handling of credit card information.
5.2 Transaction Records
We maintain records of your transactions, including amount, date, and purpose (such as message charges or account top-ups). This information is kept for accounting, tax, and legal purposes, and to maintain transparency about your account activity.
6. Data Storage and Security
6.1 Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. These measures include encryption, access controls, and regular security assessments.
6.2 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Account information is retained until account deletion, after which we may retain certain information in anonymized or aggregated form.
7. Sharing Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processors, hosting providers)
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency)
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business
- Protection of Rights: When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others
We do not sell your personal information to third parties.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
9.1 Account Closure
If you choose to close your account, your personal information will be removed from our active databases, though some information may remain in our archives for fraud prevention, legal compliance, or similar purposes. Public messages previously sent will remain visible but will no longer be associated with your profile.
10. Children's Privacy
OneDollarChat is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@onedollarchat.com